Precautionary Procedures COVID-19

 

 

At MasParc we understand and share the growing concern about Coronavirus (COVID-19) and have been closely monitoring developments daily. As you know, Governor Baker issued a series of new guidelines and legislation restricting social gatherings, closing schools and many other restrictions effecting our lives daily.

The health and well-being of our customers is extremely important to us, which is why we have been following the CDC guidelines on the steps you can take to protect yourself from COVID-19 and we urge you to do the same.To do our part to slow the spread of COVID-19, MasParc will be taking active measures to protect our customers, while continuing to provide an exceptional level of service at the properties that we manage.  The following precautionary measures have been implemented and will be effective immediately:

  • Maintenance staff will be regularly disinfecting hand railings, door handles and any commonly touched items during the day and fully cleaning all common areas.
  • The customer service center will be available by telephone- 617-262-9851 and by email- Contact@masparc.com

Information on preventative measures to take and updates on the disease can be found online at www.mass.gov, and https://www.cdc.gov/coronavirus/2019-ncov/index.html or by calling 211.

We will of course work to communicate with you all on a regular basis. Things are changing every day, but one thing hasn’t changed: we are still here, working hard to provide a safe and healthy community.

Updated Customer Service Office Hours

Effective March 19nd, 2020, the Customer Service Office located at 10 Gainsborough St. will be updating its hours for customer service and permit sales. Monday through Friday the office will close at 5:00pm. Additionally, the office will now be closed on the weekends.

Customer Service Hours
Monday- 9 am to 5 pm
Tuesday- 9 am to 5 pm
Wednesday- 9 am to 5 pm
Thursday- 9 am to 5 pm
Friday- 9 am to 5 pm
Saturday- CLOSED
Sunday- CLOSED

Please reach out to contact@masparc.com for inquiries regarding permits.

University Summer I and Summer II Permits are now on sale. Click the below link to purchase your pass today.